In this restaurant, the Peanut robot makes both waiters and customers happy

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The customer service has already found its nickname at the Panoramique in La Pernelle.  He is here nicknamed Peanut!
The customer service has already found its nickname at the Panoramique in La Pernelle (Manche). He is here nicknamed Peanut! (© La Manche Press / Jean-Paul BARBIER)

“Oh look, there he is! Sitting at a table, the customer takes out his phone to take a photo. peanutsas we call it here at the restaurant The Panoramic in La Pernelle (Sleeve)has become an attraction!

At a time when automatic checkouts have become commonplace in supermarkets, the restaurateur, Arnaud Féronyou bet robotic help for its servers.

It doesn’t replace the server, and thankfully! This simplifies his task, saves him heavy loads and a lot of steps.

Arnaud FeronRestaurateur
Cacahuète keeps dishes warm and allows you to serve an entire table at the same time.
Cacahuète keeps dishes warm and allows you to serve an entire table at the same time. (© La Manche Press / Jean-Paul BARBIER)

It can carry up to 16 plates

Smile, with a cat face, small ears and devastating meows, Peanut very quickly seduced the owner of this gastronomic place very close to Saint-Vaast-la-Hougue. “I saw this new technology at a fair, he smiles. I absolutely wanted information to see how it worked. “

Finally, at the beginning of April, Peanut arrives … under the skeptical gaze of Sam, the bartender, the questioning air of Christophe, the cook, and the disapproving gaze of Anne-Marie, the mother, former manager and always here I’m.

Arnaud Féron relies on technology to facilitate the work of his staff and the argument seems to be working!
Arnaud Féron invested 15,000 euros to host Cacahuète. The Panoramique boss relies on technology to facilitate the work of his staff. (© La Manche Press / Jean-Paul BARBIER)

Arnaud Féron couldn’t wait to show everything this newcomer could do. After an afternoon of acclimatization, Cacahuète took its orientation. Sandro Xu, commercial director of the French branch of Pudu, the Chinese company that produces these robots, explains:

We show him the different places he has to go: the kitchen, the washing machine, the bar, the dining room. Then send it back where you want by pressing the button. It can carry up to 16 plates!

Sandro Xu

A great help for all the staff

A week later, everyone is convinced. ” That avoid many steps, assures Inès Marguery, the waitress. When there is a large table, everyone can be served at the same time. It is also a which saves time get rid of. “

Video: currently on Actu

An assistant, not a substitute …

Nicknamed Peanut at La Pernelle restaurant, the robotic assistant is actually Ketty Bot of the Chinese company Pudu Robotics.
Delivery and receiving robot, equipped with an advertising screen, assists the restaurant waiters in their tasks. Equipped with 4 trays of 10 kg each, it can carry several dishes at the same time.
According to its designer, KettyBot can be easily used, even in restaurants with complex set-ups, since at the time of installation it saves the parameters of the place where it will have to officiate. Its 3D perception ensures precise obstacle detection and makes it safer.
If he participates in the service, Peanut and his other robot colleagues do not work independently, do not take orders and do not serve at the table …
In short, the server profession still has a bright future ahead of it … and all the more so with a robot assistant.

The waitresses appreciate this invaluable help.
The waitresses appreciate this invaluable help. (© La Manche Press / Jean-Paul BARBIER)

Anne-Marie was also persuaded: “You have to admit that hygiene is ideal. The waiter does not go around with the dishes, this avoids all the sputters, fingers in the dishes … “

Arnaud Féron is not on his first attempt in terms of new technologies at the service of his restaurant. Here the menus are presented on digital tablets. And the waiters are equipped with linked clocks that allow customers to call them more easily to receive their bill and order. The maps are also computerized. This does not prevent the plant from hiring, with already 19 full-time employees.

Also sings “Happy Birthday”

The clientele is also enthusiastic. “I work in the restaurant business myself and I confirm. She lightens the load and avoids round trips… ”, assures Reka, who came from the Eure to enjoy the Cotentin, with her husband, Frédéric, and her children. “It makes the attraction. On Sunday, Peanut also sang Happy Birthday! “Laughs the manager. With a special birthday and music screen!

Cacahuète fetches the ready meals from the kitchen and even brings them back to the dishwasher ...
Cacahuète fetches the ready meals from the kitchen and even brings them back to the dishwasher … (© La Manche Press / Jean-Paul BARBIER)

“Offers entertainment! smiles Cristiana. You have served here at the Panoramique for 46 years. She cuts bread, greets customers and today … she also introduces Peanut. “Watch out, look, it’s coming!” “

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